Shipping Policy

All items sold by Cole's Aircraft, except apparel and 40x60-inch canvases, are made to order in our Zanesville, Ohio studio. All 40x60-inch canvases ship directly to the customer from the manufacturer. 

SOME NOTES!

  • We have a 2 to 3 week turnaround depending on volume, orders are handmade - however, if you have a hard deadline for a special occasion we may accommodate if you give us a call at 740.319.9211 or email colesaircraft@yahoo.com.
  • The pickup day does not count as a day in transit-expedited shipments may take one additional business day.
  • We're not responsible for UPS or USPS shipping delays.
  • Customs fees and duties are the customer's responsibility.
  • UPS does not ship on weekends.
  • UPS cannot deliver to PO boxes-a valid street address is required!

All orders shipped from our Cole's Aircraft studio are shipped using USPS Priority Mail, unless otherwise stipulated by the customer.  Large canvases will typically ship using Federal Express. 

Shipping questions should be directed to us through our email - colesaircraftinquiries@gmail.com, colesaircraft@yahoo.com - or through the Chat or Contact links on our website - roncole.net